During Spring 2022, we surveyed Deaf, hard of hearing, DeafBlind, and late deafened individuals who utilize a variety of communication strategies in healthcare settings to gain a better understanding of how these individuals perceive their experiences in healthcare settings.

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Findings: Deaf and Hard of Hearing Experiences in Healthcare Survey

Recent research conducted by 2axend, Spring 2022

• 18.6% of survey participants reported they do not get preferred/requested accommodations for healthcare-related visits and appointments.
• 38.3% of survey participants feel healthcare providers treat them differently because they are Deaf, hard of hearing, DeafBlind, or late deafened.
• 47.3% of survey participants believe healthcare providers do not understand how to deliver culturally sensitive and appropriate care to Deaf, hard of hearing, DeafBlind, and late deafened individuals.
• 93.7% of survey participants feel healthcare providers can do a better job in meeting their needs as a Deaf, hard of hearing, DeafBlind, or late deafened individual.

2axend surveyed 514 Deaf, hard of hearing, DeafBlind, and late deafened individuals who utilize a variety of communication strategies in healthcare settings, including American Sign Language (ASL) Interpreters, Communication Access Realtime Translation (CART), Speech-to-Text technology, lipreading, paper and pen/typing back and forth, and relying on hearing aids and/or cochlear implants to hear.

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