Capitalize on an Ever-Changing Landscape
As investment management firms look to implement ongoing improvements to drive profitable business, it is paramount these efforts include cultivating Deaf and hard of hearing customers’ and employees’ experiences.
To help you address changing preferences and expectations, we work alongside you to augment the Deaf and hard of hearing end-user experience with your brand and, ultimately, fully realize the full potential of diversity, equity and inclusion (DE&I).
We Support a Variety of Investment Management Firm Functions
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Marketing Communications and Business Development
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Customer Engagement and Customer Service
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Candidate/Employee Experience
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DE&I Programming and Communication Accessibility Planning
Customized Solutions Tailored to your Unique Needs
We provide you with a customized package designed to optimize your Deaf and hard of hearing customer and employee experience.
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Consulting
As you look to elevate Deaf and hard of hearing employee and customer experiences with your organization, we collaborate with you to identify opportunities to increase communication accessibility, advance organizational compliance, and implement DE&I-related initiatives pertaining to Deaf and hard of hearing individuals.
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Assessments
To help your leaders identify gaps and move the needle forward, we conduct a variety of customized qualitative and quantitative assessments to understand your organization’s current state in addressing Deaf and hard of hearing individuals’ user experiences with your organization.
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Strategic Planning
Throughout the strategic planning process, we work alongside your leaders to develop and implement appropriate organizational structures and resources are in place to increase Deaf culture awareness, create equitable environments for Deaf and hard of hearing individuals and/or mitigate risk.
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Training
Our customized in-person training sessions, webinars and e-Learning modules are designed to address various elements of the Deaf and hard of hearing individuals' user-experiences as they interact with your brand at various touch points, as well as elevate the Deaf and hard of hearing candidate/employee experience.
With 2axend, you can:
- Optimize Deaf and hard of hearing individuals' customer experience and build brand loyalty;
- Build capacity to tackle issues such as unconscious bias, inequities, and power and privilege;
- Mitigate risk exposure and enhance organizational compliance;
- Maximize the benefits of employing Deaf and hard of hearing individuals;
- Advance diversity, equity, accessibility and inclusion outcomes.
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