Deliver Consumer-Centric Interpreting Experiences

At the forefront of the ever-changing landscape of sign language interpreting is the increasing expectation and demand from Deaf and hard of hearing consumers that interpreting experiences be consumer-centric.

As these unique experiences take many shapes and forms, we can provide you with ideas and implementation strategies to ensure your interpreters are providing Deaf and hard of hearing consumers with exemplary communication access experiences that, in turn, benefit all stakeholders involved.

We Work with a Variety of Interpreting Organizations

  • Sign Language Interpreting Referral Agencies

  • Registry of Interpreters for the Deaf (RID) Affiliate Chapters

  • Interpreting Licensure and Regulation Boards

  • Interpreting Training Programs

Solutions for your Interpreting Organization

We help you position interpreters to provide Deaf and hard of hearing individuals with improved communication access experiences.

  • Interpreter Professional Development

    We provide customized, captivating keynote presentations and interactive in-person workshops and webinars that include immersive, scenario-based discussions to prepare interpreters to apply ideas and skills to real life situations when on the job.

  • Consulting

    To support your organization as you navigate through your most critical issues and opportunities, we can consult on best practices in areas including marketing, business development, operations, scheduling and service delivery.

  • Strategic Planning

    At every step of the strategic planning process, we will work with you to ensure your organization has the appropriate structure, resources and support in place to cultivate consumer-centric interpreting experiences for Deaf and hard of hearing individuals.

  • Assessments

    We can conduct assessments to understand your organization’s current state and identify opportunities for improvements in areas ranging from stakeholder perception to operations management and interpreter recruitment and retention.

With 2axend, you can:

  • Mitigate challenges Deaf and hard of hearing consumers face in a variety of settings;
  • Alleviate potential communication and cultural gaps between consumers and other stakeholders;
  • Address biases that may impact Deaf and hard of hearing individuals' interpreting experiences;
  • Promote effective interactions between consumers and other stakeholders; and
  • Apply best practices to create positive communication access experiences for all parties.

What They're Saying About 2axend...

Recent Insights

Consumer-centric interpreting experiences can be a game changer. Let's get started.